E procurement
FEEDBACK MECHANISM
Feedback System
Government Dental College and Hospital Nagpur
Introduction
“Feedback is the fuel that drives improved performance.”
-Eric Parsloe
Feedback is one of the most effective and valuable tools of quality assessment for any higher educational institution [HEI] that helps in gathering information about their strengths as well as weaker areas. This further helps in improvement towards focused excellence. GDCH Nagpur has a dedicated Feedback Committee with fully functional feedback system in place which collects feedbacks on various goal-centred criteria from all the major stakeholders including Students, Teachers, Alumni, Parents, Professional, Employers and Patients on a regular basis.
Feedback Committee Members
Dr Mangesh Phadnaik, Professor and Head, Periodontology | Chairman |
Dr Varsha Manekar, Associate Professor, Oral and Maxillofacial Surgery | Validation |
Dr Sachin Khatri, Assoc Professor and Head, Public Health Dentistry | Validation |
Dr Shubha Hegde, Assistant Professor, Conservative Dentistry | Officer in charge PTA |
Dr Jyoti Khade, Assistant Professor, Periodontology | Member Secretary |
Dr Vandana Gadve, Assistant Professor, Oral and Maxillofacial Surgery | Member |
Standard Operating Procedures [SOPs]
Regular meetings of the feedback committee are conducted to discuss various issues related with feedback collection process, evaluation of feedback responses, preparation of analysis reports etc.
Areas of feedback collection in institutional functioning include following:
- Academic Curriculum
- Mentor – Mentee Programs
- Courses/ Workshops/ Conferences/ CDE Programs
- Parent-Teacher Meetings
- Hospital Treatment Services
- Grievance Redressal Cell
Structured Feedback forms are prepared by respective officer in-charges or coordinators and these are circulated among the concerned stakeholders through online google forms after validation of the questionnaires by the designated officers.
Institution has a specially dedicated email address for the creation of google forms and collection of its responses, which is as follows- feedback@gdcnagpur.edu.in
An analysis report of the collected responses is then submitted to the feedback committee for its perusal.
Feedback committee, after thorough scrutiny and deliberation, further sends the final stakeholders report to the College Council/ IQAC/ Academic Curriculum Committee.
Actions needed to be taken based on the feedbacks received from stakeholders is decided and conceptualized by the College Council/IQAC/ Academic Curriculum Committee. Necessary changes are implemented in the next academic sessions and action taken report [ATR] along with recommended suggestions are further forwarded to the governing bodies like DMER, MUHS and DCI.
Organogram of Feedback System
